Effective Date: January 1, 2024 savaspin
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our online casino platform. We are committed to protecting your privacy and ensuring compliance with German data protection laws, including the General Data Protection Regulation (GDPR).
We collect personal information that you voluntarily provide to us when you register for an account, make a deposit, or contact our customer support team. This information may include:
When you access our platform, we automatically collect certain information about your device and usage patterns. This includes:
We use the collected information for various legitimate business purposes, including:
Account Management: To create and maintain your user account, process registrations, and provide customer support services.
Transaction Processing: To process deposits, withdrawals, and other financial transactions securely and efficiently.
Legal Compliance: To comply with German gambling regulations, anti-money laundering requirements, and age verification obligations.
Security and Fraud Prevention: To protect against unauthorized access, fraudulent activities, and ensure the integrity of our gaming platform.
Service Improvement: To analyze user behavior, improve our games and services, and develop new features based on user preferences.
Under GDPR, we process your personal data based on the following legal grounds:
Contract Performance: Processing necessary for the performance of our terms of service and to provide gaming services.
Legal Obligations: Processing required to comply with German gambling laws, tax regulations, and anti-money laundering requirements.
Legitimate Interests: Processing for fraud prevention, security measures, and business analytics, provided these interests do not override your privacy rights.
Consent: For marketing communications and optional services where you have provided explicit consent.
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.
Regulatory Authorities: With German gambling authorities, tax authorities, and law enforcement agencies when required by law or to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Legal Requirements: When disclosure is necessary to protect our rights, comply with legal proceedings, or respond to government requests.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations.
Generally, we retain account information for the duration of your active account plus an additional period as required by German law. Financial records and transaction data are retained for at least five years following account closure.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
As a data subject under GDPR, you have several rights regarding your personal information:
Right of Access: You can request information about the personal data we hold about you and receive a copy of this data.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You can request deletion of your personal data under certain circumstances, subject to legal retention requirements.
Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations.
Right to Data Portability: You can request to receive your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include SSL encryption for data transmission, secure server infrastructure, regular security audits, and restricted access to personal data on a need-to-know basis.
However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your personal information is primarily processed and stored within the European Union to ensure compliance with GDPR requirements.
In cases where we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses.
We will always inform you of any international transfers and the safeguards we have implemented to protect your data.
We use cookies and similar tracking technologies to enhance your experienceon our platform and collect information about your usage patterns.
Essential cookies are necessary for the proper functioning of our website and cannot be disabled. These cookies enable basic features like page navigation and access to secure areas.
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Performance cookies allow us to count visits and traffic sources to improve our platform.
You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect the functionality of our services.
We may send you promotional emails, newsletters, and other marketing communications about our services, new games, and special offers if you have provided your consent.
You can withdraw your consent and unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting our customer support team.
Please note that even if you opt out of marketing communications, we may still send you important account-related and transactional messages.
Our services are strictly intended for individuals who are at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher.
We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from someone under the legal gambling age, we will take immediate steps to delete such information.
We implement age verification procedures during account registration and may request additional documentation to confirm your age and identity.
Our platform may contain links to third-party websites, payment processors, or other external services that are not operated by us.
We are not responsible for the privacy practices or content of these third-party services. We encourage you to review the privacy policies of any external websites or services before providing your personal information.
This Privacy Policy applies only to information collected by our platform and does not cover third-party practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date at the top of this document.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
We have appointed a Data Protection Officer (DPO) to oversee our data protection activities and ensure compliance with GDPR requirements.
You can contact our DPO if you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information.
Our DPO will respond to your inquiries within the timeframes required by applicable data protection laws.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us using the following methods:
You can reach our customer support team through the contact form available on our website or by sending an email to our dedicated privacy team.
We are committed to addressing your privacy concerns promptly and will respond to all legitimate requests within 30 days or as required by applicable law.
You also have the right to lodge a complaint with the German data protection authority if you believe we have not adequately addressed your privacy concerns.
